“As a small but rapidly growing company, we knew we did not have the in-house capability to ensure our HR and personnel procedures were correct and well-maintained. A complete review of our current documentation and procedures was carried out using the FACEit service provided by face2faceHR. As a result, we are now confident that we have all the appropriate documentation correctly in place.
We are also able to contact face2faceHR for advice on personnel issues and have found this service invaluable. It is certainly a weight off our shoulders to know that someone is there to offer instant support and advice. I would not hesitate to recommend face2faceHR to any company needing HR support.”
- Small business less
than 25 employees, Cambridgeshire
“face2faceHR’s
advice is always timely, relevant and cost-effective. I
am now confident that our HR policies and procedures are
up to date and have been extremely impressed by the
quality of the advice, client service and attention to
detail we have received. face2faceHR
have also
advised us on specific employee issues and in each case
the advice has been spot on, and saved us a considerable
amount of money. I have absolutely no hesitation
recommending face2faceHR
to any small
business that lacks the in house resource to manage its
own HR issues. “
- Small business
less than 25 employees, London
“I
was in the very difficult situation of needing to make
someone redundant within my very small company. Eleanor
helped me through the whole process. She understood my
position immediately, clearly and concisely outlined my
options and offered sound advice as to the most
favourable course of action. It was an emotional time for
me and Eleanor was always professional yet also kind and
reassuring. I would encourage anyone to use her
services.”
- Small business less
than 10 employees, Cambridgeshire
“face2faceHR
has produced
a competency framework and a number of policies for our
organisation. Eleanor was great in terms of taking the
time to visit us to understand our values and culture and
ensure the documents were relevant to our organisation.
She was very thorough in her research and she delivered
to a high standard and on time. I will definitely
use face2faceHR
in the
future.”
- Medium-sized
organisation less than 250 employees,
Surrey
“As
a consequence of recent redundancy proceedings, I had
spent a significant amount of money on solicitor’s fees
but was never completely satisfied with the advice given
regarding my complex situation. Eleanor reviewed all the
correspondence thoroughly, gave clear, confident guidance
and assisted in drafting correspondence. She was always
punctual in responding to queries and in hindsight
steered me towards making the right decisions. I think I
would have given up half way through if it wasn’t for
Eleanor’s help as I felt I was losing the battle with the
establishment. She made the perseverance worthwhile in
the end.
I highly recommend Eleanor’s services to anyone who needs
advice regarding a grievance with an employer or
potential redundancy. She is highly professional and
obviously very experienced. I wish I had found out
about face2faceHR
sooner as
some poor decisions had been made by myself and by my
solicitor due to a partial understanding of the case.
-Employee raising a
grievance regarding redundancy and discrimination.
“I highly recommend face2faceHR
who were
very helpful and understood my needs together with
answering all my questions when I was unexpectedly made
redundant whilst on maternity leave. The responses
to my never-ending queries were very efficient and
relevant to my situation. I would not hesitate to
use this company again and I am fortunate I found them as
I was desperate for assistance when solicitors would only
provide help with charges agreed upfront. The fees
are very reasonable given my e-mails were answered
promptly outside of office hours.”
- Employee made
redundant on maternity leave
“The support and
assistance I received from Eleanor in raising a
grievance against my company was
invaluable. She clarified all the points I
wished to raise and helped write a clear and concise
letter. After a full investigation my grievance was
upheld on all points. Without her assistance I do
not believe I would have been taken seriously. I
have recommended her services to several friends and
colleagues.”
-Employee raising a
grievance regarding flexible working and
discrimination
